Operational intelligence to increase revenue for racquet clubs.
Playbook sits on top of your club management system, watches every booking, dollar, and court-hour, and delivers a verified weekly briefing with the moves that matter — each one with the dollar impact attached.
The Headline
✓ Verified$41,380
▲ 8.2% vs 6-week average
Money on the Table
~$480/wkSaturday clinics waitlisted, Thursday's half-empty
Intro clinics turned away 14 players on Saturdays this month while the same format ran at 40% fill Thursday 6pm. Moving one coach rebalances both.
Court Time
87.8%
Peak full · Tue/Thu 2–4pm running light
Members
Ranked by revenue at risk12
Members trending toward lapse · churn drivers:
Translate data into revenue and savings.
Your club already has the data — bookings, revenue, members, court hours. What it doesn't have is the time or tooling to turn that data into the next concrete action. Playbook reads your operations, surfaces the moves that increase revenue and reduce operational cost, and puts a dollar figure on every one.
Your Monday morning starts with what to do about it.
Every week, Playbook reads your entire operation and writes the briefing a veteran ops director would: the same seven categories, every time, so you know exactly where to look.
Weekly briefing · Jul 13 – Jul 19
Reviewed and approved before it reached you
- The Headline Gross & net vs 6-week average and last year
- Money on the Table ~$480/wk opportunity found
- Court Time 2 findings
- Programs & Events All clear
- Members 12 members trending toward lapse
- Team & Coaching All clear
- This Week's Focus 3 moves for the week ahead
Every finding carries its receipts
Each one names its source, the underlying cause, and a ~$/week impact estimate — sized against what is material for your club.
"All clear" when there is nothing to fix
Categories with nothing material say so. No padded insights, no manufactured urgency — so when the briefing flags something, you act.
In your inbox Monday at 7am
Delivered by email in your club’s time zone, with a PDF you can forward to the board. No login required to read it.
AI Insights you can Trust.
Every Playbook briefing earns its way to your inbox.
Checked against your live data
Every numeric claim in the briefing is re-run against your actual bookings, revenue, and members. Numbers that don’t check out are corrected or the claim is pulled.
Weak findings get cut, not padded
Every draft is scored on factual consistency, actionability, and specificity before it ships. A section with nothing material says "All clear" instead of manufacturing urgency.
And then a person reads it
Every briefing is reviewed and approved by our team before it’s published to your club. If it isn’t right, it doesn’t ship.
Built for the way clubs actually run.
Every capability below is live today, shaped by real operator feedback from the clubs already running on Playbook.
Seven dashboards, one operating picture
Financial, member activity, court utilization, staff productivity, renewals, engagement, and forecasting — drillable from the rollup down to a single row, with CSV export on every chart.
Defensible revenue forecasts
A 30-day forecast with a 95% confidence band and per-category drivers. Not a trend line — a number you can defend at the board meeting.
Churn you can explain
An engagement score and churn probability for every member, broken into plain-English drivers — going quiet vs. visiting less. Renewals ranked by the revenue you would lose.
Coach & program economics
Revenue, lessons, and rebooking rate per coach. Clinic fill-rate heatmaps by day and hour. Pricing overrides surfaced per staff member.
Weather-aware operations
A 30-day weather, air-quality, and holiday outlook tied to your court demand — plus history overlaid on utilization, so you know what rain does to Thursday nights.
Three steps. No data engineering.
Connect in 15 minutes
Playbook connects to your club management system and pulls in your full operational history. A daily, self-healing sync keeps it fresh, and an automated coverage checker audits for gaps and fills them — no data engineering, no integration sprint.
See what is happening
Open the dashboards. Financial, member, court, staff, renewals, engagement, and forecasting — drillable from a rollup view down to a single court-hour, with an explainer on every chart.
Act on what matters
Your Monday briefing names the moves and the dollars behind them. Make the change, and watch the result land in next week’s numbers.
Built for racquet clubs that want their data working harder.
Playbook is purpose-built for the owners, GMs, and operations directors who run racquet clubs day-to-day — from a single location to a growing portfolio.
- Operators running multiple locations — single brand, franchise, or group
- Single-club operators serious enough to want forecasting and member analytics
- Owner-operators tired of recomputing the same KPIs in spreadsheets
One flat rate. Everything included.
A single monthly rate per club — every dashboard, every briefing, every member. No tiers, no per-seat fees, no surprise add-ons.
Flat monthly rate per club
Try everything free for two weeks — we’ll walk you through setup and share pricing on your first call.
- The verified weekly briefing
- All seven dashboards with drill-down & CSV export
- 30-day revenue forecast with confidence band
- Churn scores & renewal risk for every member
- Coach & program economics
- Weather, air-quality & holiday intelligence
Try Playbook free for two weeks.
We work hands-on with every club we onboard — connect your club management system, and your first briefing lands the following Monday. Every trial includes:
- Concierge onboarding
- Full access for two weeks — nothing held back
- Direct line to the founding team
- Influence over the roadmap